Privacy policy

At Comphy, we respect your privacy and are committed to handling your personal information responsibly.

Information we collect

When you browse our store, place an order, contact us, or sign up for updates, we may collect information such as your name, email address, phone number, shipping and billing address, order details, payment-related metadata, device information, and interactions with our storefront.

How we use your information

We use your information to operate our store, process and fulfill orders, provide customer support, communicate with you about purchases, improve our products and website, detect fraud or abuse, comply with legal obligations, and send marketing communications where permitted.

Cookies and analytics

We and our service providers may use cookies, pixels, and similar technologies to remember preferences, maintain your cart and checkout session, understand site performance, and measure advertising effectiveness.

How we share information

We may share information with service providers that help us run our business, such as Shopify, payment processors, logistics providers, analytics providers, and customer support tools. We may also share information when required by law, to enforce our policies, or to protect our rights, customers, or business.

Marketing communications

If you opt in to receive marketing messages, you can unsubscribe at any time using the unsubscribe link in the message or by contacting us.

Data retention

We retain information for as long as needed to fulfill orders, provide support, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact Comphy through our website or via Instagram or TikTok at @getcomphy.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party services

Our store may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties.

Policy updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date shown by the storefront.